Current Appointment
Johnson Residence
1247 Oak Ridge Dr
Field sales coaching app. Every conversation counted.
Echo captures what your reps say in the field — at the door or on the phone — and turns every interaction into specific coaching before the next appointment. No manual work. No gaps.
The pipeline
Every conversation becomes coaching
Capture
Reps record conversations at the door or on the phone. One tap. Nothing else required.
Transcribe
Every word is transcribed automatically the moment the session ends and uploads.
Analyze
The AI scores the conversation against your playbook and flags specific moments.
Coach
Coaching notes go to the rep before their next appointment. Zero manager effort.
Session review
Specific coaching, on every conversation
Not a score. Not a grade. Exact moments flagged with exactly what to do differently — delivered automatically.
Session Review
Jordan M. · Hartley Residence · 18 min
The price does seem high but let me pull up what that actually breaks down to per month...
Agreeing with price objection — hold your value. Say “I understand it feels that way” rather than validating the concern.
Let me think about it and talk to my wife. We’ll probably call you next week.
Missed urgency signal — insurance deadline approach not used. This is the moment to introduce the adjuster timeline.
Just so you know, our warranty covers everything — materials and labor — for 10 full years. That’s transferable if you sell.
Strong close anchor — well done. Transferable warranty is a high-value differentiator, good instinct to introduce it here.
Full coaching report sent to Jordan M.
Your coaching engine
Not generic feedback. Coaching built on your company’s playbook.
Echo does not run off a template. Before the first session is ever analyzed, you tell GhostRep how your company sells — your methodology, your market, your close style. The AI learns it, and every coaching note reflects it.
- Trained on your specific sales process, not generic best practices
- Coaching focus areas set by your managers — what matters to your team
- Methodology updated as your process evolves, no rebuild required
- Each rep's coaching history informs future session analysis
AI Coaching Engine — Company Setup
Coaching focus areas
Company methodology
GAF Certified · Storm restoration focus · 1-sit close preferred
Coaching tone
Capture modes
Works with how your team already sells
Whether your reps are knocking doors or running phone appointments, Echo captures the conversation either way.
Canvassing App
For door-to-door reps
Reps use Echo on every door knock. They tap to record when a homeowner answers, log the outcome when they leave, and move to the next house. The entire session — conversation, notes, outcome — uploads automatically at the end of the block.
- One-tap recording from the lock screen
- Door outcome logging: contact, no answer, not interested, set
- Territory and route tracking built in
- Session summary auto-uploaded at end of canvass
CRM Integration
For existing call workflows
If your team records calls through your CRM, Echo connects directly. Recorded calls flow into GhostRep automatically, get transcribed, analyzed, and coached — with zero change to your reps’ existing workflow.
- Connects to JobNimbus, GoHighLevel, Salesforce, HubSpot, and more
- Pulls recorded calls automatically — no manual uploads
- Customer data synced from CRM into coaching context
- Coaching notes pushed back to the contact record
Manager view
Every rep. Every session. No blind spots.
Managers see the whole team at a glance — who is improving, who needs attention, and what the main coaching themes are this week.
Team Sessions — This Week
Rep
Sessions
Avg Score
Top Issue
8 sessions
74 avg
Price objections
6 sessions
88 avg
Top performer
4 sessions
61 avg
Follow-up timing
5 sessions
82 avg
Handling stalls
All conversations automatically coached
Get started
Your reps are having hundreds of conversations this week. Are you coaching any of them?
Echo captures every interaction and delivers coaching automatically. The only thing you have to do is turn it on.
15-minute demo. Setup in under a day.