Terms of Service

1. Acceptance of Terms

By accessing and using GhostRep's website and services ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this Service.

These Terms of Service ("Terms") govern your use of our website located at ghostrep.ai and our services.

2. Description of Service

GhostRep provides an AI-powered sales training and assessment platform specifically designed for roofing contractors and their sales teams. Our services include:

• Sales training modules and assessments
• CRM integration and audit capabilities
• Performance analytics and reporting
• Customer support and consultation services

3. User Accounts and Registration

To access certain features of our Service, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account and use our services.

4. Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe on the rights of others
• Upload or transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Service
• Reverse engineer, decompile, or disassemble our software
• Use automated tools to access or interact with the Service

5. Subscription and Payment Terms

5.1 Subscription Plans

We offer various subscription plans with different features and pricing. Current pricing is available on our pricing page and may be updated from time to time.

5.2 Payment

Payment is due in advance for each billing period. You authorize us to charge your payment method for all fees associated with your subscription.

5.3 Refunds

We offer a 14-day money-back guarantee for new subscriptions. Refund requests must be submitted within 14 days of the initial purchase.

5.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellations will take effect at the end of your current billing period.

6. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Roofie LLC dba GhostRep and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.

7. User-Generated Content

You retain ownership of any content you submit to our Service ("User Content"). However, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your User Content in connection with providing the Service.

You represent and warrant that your User Content does not infringe on the rights of any third party and that you have all necessary rights to grant the license described above.

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

9. Service Availability

We strive to maintain high availability of our Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance
• Technical difficulties
• Third-party service interruptions
• Force majeure events

10. Disclaimers and Limitation of Liability

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, and hereby disclaim all other warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

In no event shall Roofie LLC dba GhostRep, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising out of your use of the Service.

11. Indemnification

You agree to defend, indemnify, and hold harmless Roofie LLC dba GhostRep and its licensees, licensors, employees, contractors, agents, officers and directors from and against any claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including attorney's fees) arising from your use of the Service.

12. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive.

13. Governing Law

These Terms shall be interpreted and governed by the laws of [Your State/Country], without regard to conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Your continued use of the Service after the effective date of any changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@ghostrep.ai
• Phone: [Company Phone]
• Address: [Company Address]