GHOSTREP AI ROLE PLAY
AI sales role play gives home improvement reps a place to practice the conversation before a real homeowner is waiting for an answer.
INSIDE AI ROLE PLAY
Give a new rep a place to find their words, or help an experienced rep work through a question that keeps coming up. AI Role Play turns a coaching focus into a conversation they can rehearse.
A FOCUSED ATTEMPT
Choose discovery, a proposal explanation, an objection, or the next-step conversation. Start with a scenario that reflects the rep’s actual appointments.
Let the rep attempt the conversation. Review the feedback and identify one question or explanation to change on the next attempt.
A manager can use a recorded Echo session to choose the focus. That keeps the practice connected to a real coaching need instead of another exercise to complete.
FOR NEW AND EXPERIENCED REPS
New reps can rehearse the moments they have not encountered yet: a homeowner comparing quotes, asking for more time, or struggling to understand the scope. Managers decide what the rep needs to demonstrate before taking the next step.
An experienced rep may need a better discovery question or a clearer way to explain one part of the proposal. Keep the practice focused enough to carry into the next appointment.
KEEP PRACTICE CONNECTED
Discuss what changed between attempts. Ask the rep which response felt useful and where the conversation still became difficult.
Use the next recorded review to revisit that skill in context. A practice score is one part of the discussion; the manager can also listen for how the rep applied the adjustment with a homeowner.
Explore Echo reviewTAKE SOMETHING USEFUL WITH YOU
BEFORE YOU GET STARTED
Use approved company material and a defined practice objective. Review your required scenario and configuration with our team so it matches the available workflow.
Managers should review feedback alongside the conversation and the role’s requirements. AI feedback is a coaching input, not an automatic personnel or readiness decision.
Review one useful adjustment, repeat the skill, and look for it in the field. Keep technical, legal, financial, and product claims within your approved guidance.
PUT GHOSTREP TO WORK
Start with one team, one skill, and a clear idea of what improvement looks like.