Privacy Policy

1. Introduction

At GhostRep ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when you:

• Register for an account
• Fill out contact forms
• Subscribe to our newsletter
• Book a demo or consultation
• Communicate with us via email or chat

2.2 Usage Information

We automatically collect certain information when you use our services:

• Device and browser information
• IP address and location data
• Pages visited and time spent
• Referring website information
• System activity and preferences

3. How We Use Your Information

We use the collected information for various purposes:

• Provide and maintain our services
• Process transactions and send confirmations
• Respond to customer service requests
• Send marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may employ third-party companies to facilitate our services, including:

• Email service providers (for transactional emails)
• Analytics providers (for website performance)
• Customer support tools
• Payment processors

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes.

5. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers with limited access
• Regular security audits and updates
• Employee training on data protection
• Access controls and authentication measures

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to our use of your information
• Withdraw consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@ghostrep.ai.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand website usage
• Marketing cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@ghostrep.ai
• Phone: [Company Phone]
• Address: [Company Address]