Privacy Policy
Last updated: April 12, 2026
1. Introduction
GhostRep ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ghostrep.ai or use any GhostRep service.
By using our service, you agree to the collection and use of information as described in this policy.
2. Information We Collect
2.1 Information You Provide
We collect information you give us directly when you:
- Register for an account
- Fill out a contact or demo request form
- Subscribe to emails or marketing communications
- Communicate with us by email, phone, or chat
2.2 Information Collected Automatically
When you use our services, we may automatically collect:
- Device type, browser, and operating system
- IP address and approximate location
- Pages visited, time on site, and referring URLs
- System activity and error logs
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and send confirmations
- Respond to support requests and inquiries
- Send marketing communications (with your consent)
- Detect, prevent, and investigate fraud or abuse
- Comply with applicable legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
4.1 Service Providers
Trusted vendors who help us operate our platform, including email delivery, analytics, customer support, and payment processing. These providers are bound by contractual obligations to protect your data.
4.2 Legal Requirements
We may disclose your information when required by law, court order, or other valid legal process, or to protect the rights, property, or safety of GhostRep, our users, or the public.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- TLS/SSL encryption for all data in transit
- Restricted access to personal data on a need-to-know basis
- Regular security reviews and updates
- Multi-factor authentication for internal systems
No method of transmission over the internet is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access — request a copy of the personal information we hold about you
- Correction — request that we correct inaccurate or incomplete information
- Deletion — request that we delete your personal information
- Portability — request a machine-readable copy of your data
- Opt-out — unsubscribe from marketing communications at any time
To exercise any of these rights, contact us at support@ghostrep.ai.
7. Cookies and Tracking
We use cookies and similar technologies for:
- Essential cookies — required for the platform to function
- Analytics cookies — help us understand how visitors use the site
- Marketing cookies — used to deliver relevant ads and track campaign performance
You can control or disable cookies through your browser settings at any time.
8. Data Retention
We retain your personal information for as long as your account is active, as needed to provide our services, or as required by law. When data is no longer needed, we securely delete or anonymize it.
9. Children's Privacy
Our services are intended for business use by individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we become aware of such collection, we will delete the information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our services after any update constitutes your acceptance of the revised policy.
11. Contact
Questions or requests about this Privacy Policy:
- Email: support@ghostrep.ai
- Mail: GhostRep · 8301 State Line Rd. Ste 220 #3322 · Kansas City, MO 64114