Trust is everything in general contracting

Stop Losing $100K+ Projects to Trust Issues

Your reps walk into appointments already guilty. Skeptical homeowners, change order drama, and unlicensed handymen charging $200/day. One bad conversation kills a 6-week sales cycle.

6-12 week sales cycles require skilled nurturing
Trust-building requires proper training
$85,000 average project requires confident closing
260+
GC Scenarios
3 wks
To Field-Ready
$450B+
Market Size

The General Contracting Reality

Average project value$65K-$150K
Sales cycle length6-12 weeks
Traditional training time90-120 days
Cost per qualified lead$200-$400
Opportunities per new rep30-50
Revenue potential per rep$612,000+

(40 opportunities x $85K x 18% close rate)

GhostRep training time3-4 weeks

Field-ready before you lose the deal

The Math Your Competitors Hope You Ignore

Traditional Training vs GhostRep

Every untrained rep costs you real money. Here's what it actually looks like for general contracting contractors.

Metric

Traditional Training

GhostRep

Onboarding time

3-4 months
3-4 weeks

Leads burned during ramp

30-50
5-10 max

Cost per burned lead

$200-400
$200-400

Manager time required

15-20 hrs/week
2-3 hrs/week

Consistent messaging

Varies by trainer
100% consistent

Practice before live calls

None
30-50 AI sessions

The Real Cost

At $300 per qualified lead and $85K average project value, every burned lead costs you $15,300 in potential revenue (at 18% close rate). One untrained rep can destroy $612,000 in opportunity before they ever get good. That's before counting the change orders they botch and the trust they never build.

3-4 months

Traditional training time

$200-400

Cost per qualified lead

3-4 weeks

Field-ready with GhostRep

The Transformation

Untrained vs GhostRep-Trained

See exactly what changes when your general contracting reps practice with AI before facing real customers.

Scenario: Homeowner shares their contractor horror story before you even start

Before GhostRep

"Yeah, there are a lot of bad contractors out there. We're different though. Let me tell you about our process..."

Customer loses confidence, deal stalls
After GhostRep

"I hear that a lot, and honestly, you're right to be cautious. Before we go any further, let me show you something: here's our license number you can verify right now, our $2M liability policy, our contractor's bond, and three references from kitchen remodels we finished last month. I'd rather you feel 100% confident than rush into anything."

Trust established in first 2 minutes, homeowner relaxes and engages

Scenario: Customer shocked by your $95K quote when they expected $40K

Before GhostRep

"Well, that's what a quality renovation costs. I can maybe cut some corners if you need to save money..."

Customer loses confidence, deal stalls
After GhostRep

"I completely understand that reaction - most homeowners underestimate renovation costs by 50-60%. Let me walk you through exactly where that number comes from: permits and engineering are $4,200, plumbing rough-in is $12,000 because we're moving your sink... Actually, would it help if I show you the breakdown by trade? Then you can see exactly what's included and where the value is."

Customer understands scope, sees value, moves forward at full price

Scenario: Hidden plumbing damage discovered during demo, need to present change order

Before GhostRep

"So we found some issues... it's going to be about $8,000 more. I know that's frustrating but..."

Customer loses confidence, deal stalls
After GhostRep

"I want to show you something we found today, and I'm actually glad we caught it now. See this pipe? It's galvanized, probably original from 1962, and it's 80% blocked. If we'd closed up this wall without fixing it, you'd be looking at water damage and a $30K repair in 2-3 years. Here's the change order for $8,000 to replace it now. I documented everything with photos and timestamps - would you like to see the video we took?"

Change order approved with homeowner thanking you for transparency

Your reps practice these exact scenarios 30-50 times before ever facing a real customer.

See It In Action
260+ Practice Scenarios

Real General Contracting Conversations

Your reps practice with AI customers who throw real objections. Here's a sample of what they'll master.

+256 more scenarios

Trust BuildingOvercoming contractor horror story trauma

Homeowner

The last contractor took our deposit and disappeared for two months. How do I know you won't do the same?

Untrained Rep

We're a reputable company, been in business 15 years...

GhostRep-Trained Response

That's a fair question, and I respect that you're being careful. Here's what we do differently: payment schedule tied to completed milestones - you don't pay until work passes inspection. Plus, here's our contractor's bond number - if we disappear, you file a claim and get your money back. Want me to walk you through exactly how that protection works?

The GC Trust-Building System

6-12 Week Sales Cycles Demand Flawless Conversations

One awkward moment at week 3 kills the entire $100K deal. Here's how we eliminate those moments.

1Week 1

Initial Consultation Mastery

First impressions in GC are everything. Your rep practices building rapport, demonstrating expertise without arrogance, and earning the right to discuss budget—before they ever meet a real homeowner.

"What's your timeline?" framing
Budget discovery without pressure
Portfolio presentation flow
"We found something" delivery
Documentation language
Approval process management
2Week 2

Change Order Delivery

Change orders kill trust faster than anything. Your rep practices the exact language that presents changes as protection, not upsells—so customers thank them instead of getting angry.

3Week 3

Sub Coordination Communication

"The electrician didn't show up" is a trust-killer. Reps practice explaining delays, managing expectations, and positioning coordination as a premium service worth paying for.

Delay notification scripts
Trade coordination value
Proactive communication
Punch list management
Review request timing
Referral conversation flow
4Week 4

Project Close & Referral Ask

The project end is your best referral opportunity—but most reps fumble it. Practice turning satisfied customers into referral machines without being pushy.

Why GhostRep Wins

You've Tried These. They Don't Work.

Here's why general contracting contractors are switching to GhostRep.

Ride-Alongs

Your closers spend selling time training rookies

Your best reps lose 15-20 hrs/week babysitting
Quality varies wildly by who's training
New rep watches passively, never practices trust-building
Every ride-along is a $85K deal your closer didn't close
GhostRep

Your closers close $100K+ deals. AI handles the training 24/7.

Sales Boot Camps

3-day intensive training events

$3,000-5,000 per rep plus travel
3 days away from pipeline
Generic content, not GC-specific scenarios
Reps forget 90% within 30 days
GhostRep

Daily practice on trust-building and change orders for less than one boot camp trip. Forever.

Recording Tools (Siro, Rilla)

Record and analyze real appointments

Records trust failures AFTER homeowner is gone
Doesn't teach - just shows what went wrong
Learning curve burns 30-50 high-value leads
$250/user/month just to watch mistakes
GhostRep

Practice trust-building BEFORE the appointment. Prevent failures, don't just record them.

Hiring Experienced GCs

Skip training by hiring veterans

$70-100K base salary expectation
Bring bad habits and change order drama
50%+ turnover in first year anyway
Still need to learn YOUR process and systems
GhostRep

Turn motivated rookies into trust-building closers for a fraction of the cost.

Stop patching a broken system. GhostRep is built for general contracting sales teams.

Start Free Trial

No credit card required

Honest Answers

Questions General Contracting Contractors Ask

We know you've been burned by training programs before. Here are the real answers to what you're probably thinking.

GhostRep is built for reps who hate training. 2-5 minute practice sessions on their phone between site visits. No classroom. No Zoom. No homework. Plus, you see exactly who's practicing and who's not - so accountability is built in. Most reps prefer it to ride-alongs because they can practice trust-building without embarrassing themselves in front of homeowners.

Average rep completes 4.2 practice sessions per week
Long sales cycles mean high stakes

Every Bad Conversation Kills a $100K+ Project

Your competitors are out there right now, building trust while your new hires fumble. See how GhostRep turns rookies into trusted advisors in weeks, not months.

3-4 weeks

To field-ready

$612K+

Revenue protected per rep

15 min

Setup time

15-minute demo. No pressure. See if it's right for your team.