WINDOWS & DOORS SALES TRAINING
Give your reps more than a better price.
Record window and door consultations, support reps with live AI coaching, and turn the actual conversation into a focused coaching plan.
Hear what happens after “the other quote is lower.”
A competing quote, a cold bedroom, a question about installation: each calls for a different response. GhostRep gives managers the recorded consultation to review, so coaching can focus on how the rep handled the homeowner’s actual concern.
Capture the appointment. Coach in the moment. Review and practice what matters.
GHOSTREP AT WORK / Windows & doors
A cheaper quote. A better question.
See how one price objection becomes a live coaching opportunity—and a specific conversation for the manager to review.
ILLUSTRATIVE CONVERSATION
At the kitchen table · comparing two proposals
HOMEOWNER“The other company is $3,000 less. Why would we pay more?”
“Let’s look at what each proposal includes. Which differences have you noticed so far?”
ECHO RECORDINGS
Keep the words. Keep the context.
Record the appointment in Echo and return to the conversation with its transcript. The manager can hear the question and the response together.
- For the rep
- A conversation to revisit after the appointment.
- For the manager
- Specific exchanges to discuss in the next coaching session.
BEYOND THE TOTAL ON THE QUOTE
Find the point where the comparison became unclear.
Window and door consultations move between comfort, product choices, installation, and price. A short recap can collapse all of that into “too expensive.” Echo keeps the conversation available for a closer review.
Listen to the homeowner’s question and the rep’s answer together. Did the rep discover what was being compared? Did they connect a product or installation difference to the homeowner’s priority?
LIVE SUPPORT. A RECORD TO REVIEW.
Help the rep stay with the homeowner’s question.
The next question can change the direction of the appointment.
A homeowner concerned about a cold bedroom needs a different conversation from someone comparing the cost of replacing every opening. Live coaching gives the rep support in the moment; the recording gives the manager context afterward.
Review how the rep moved from the stated concern to the explanation. Keep the coaching specific to that appointment, rather than asking every rep to deliver a longer product presentation.
Explore the field workflowMAKE THE NEXT ATTEMPT SPECIFIC
Practice the comparison your team keeps hearing.
Bring a real coaching problem.
Choose a recurring question from recorded consultations: a lower quote, a phased project, or uncertainty about installation scope.
Rehearse a better response.
Use AI Role Play to work on the question, the explanation, and the understanding check. Give the rep one adjustment they can carry into the next visit.
Your company’s product information stays central. GhostRep gives the team a place to work on how that information reaches the homeowner.
Explore AI Role PlayTAKE SOMETHING USEFUL WITH YOU
Keep working on the real problem.
BEFORE YOU GET STARTED
A few good questions.
Can managers review how reps handle competing quotes?
Yes. Use Echo to return to the part of the consultation where the homeowner compared proposals. Review the question, the rep’s explanation, and what remained unclear before choosing the next coaching focus.
Can practice cover both windows and doors?
Use separate scenarios for the conversations your team runs: a phased window replacement, a patio door, or a whole-home proposal. Keep the practice grounded in your own product information and installation scope.
How do we connect the recording to practice?
Choose a specific exchange from the review, work through another approach in AI Sales Coach, and rehearse a similar customer question in AI Role Play.
PUT GHOSTREP TO WORK
Give your team a better way to explain the difference.
Start with one team, one skill, and a clear idea of what improvement looks like.
Lifestyle photography is illustrative. Conversation examples are practice scenarios, not customer testimonials.