Your roofing company has a specific way of doing things. Your products. Your pricing. Your competition. Your financing options. Your service area.
But generic sales training doesn't know any of that. It teaches "best practices" that might work somewhere, but don't match how your business actually operates.
That's why we built Brand Logic—a system that lets you create completely custom training scenarios in about 15 minutes. Not generic roleplay. Training that features YOUR products, YOUR competitors, YOUR actual pricing structure, and YOUR specific objection patterns.
The Problem with Generic Sales Training
Most sales training programs fall into two categories: expensive custom programs that take months to develop, or generic off-the-shelf content that doesn't match your business.
The expensive route means hiring consultants, conducting needs analyses, developing content, producing videos, and managing months of revisions. By the time you launch, the market has changed and you've spent $25,000+ per program.
The generic route means your reps practice handling objections about products you don't sell, pricing structures you don't use, and competitors you don't face. They learn scripts that don't work in your market.

What Brand Logic Actually Does
Brand Logic is a customization layer built into GhostRep's AI roleplay system. Instead of creating scenarios from scratch, you tell the system about your business once, and it generates unlimited custom scenarios automatically.
Here's what you can customize:

Products
Your specific manufacturers, material lines, and service offerings. If you're a GAF Master Elite contractor, your AI customers ask about GAF products. If you sell Owens Corning, that's what shows up in scenarios.
Pricing Structure
Your actual price per square foot ranges, minimum job charges, and pricing tiers. No more practicing on hypothetical numbers that don't match reality.
Financing Options
Your financing partners and terms. If you use GreenSky with 12-month same-as-cash, your reps practice explaining those exact terms.
Territory
Your service area, market type (storm restoration vs retail), and regional considerations. A Dallas contractor faces different scenarios than someone in Wisconsin.
Competition
Your actual local competitors, their typical pricing, and their positioning. When a homeowner says "ABC Roofing quoted me $8,000," your rep knows exactly how to respond because they've practiced against that specific competitor.
Value Props
What makes YOUR company different. Certifications, warranties, crew policies, and differentiators that matter in your market.
Customer Types
The personality archetypes and buying patterns you actually encounter. Price-conscious retirees, insurance claim navigators, busy professionals—whoever you're selling to.
Objection Patterns
The specific pushback your reps face in your market. Not generic objections from a textbook, but the actual things homeowners say to YOUR salespeople.
Job Lifecycle
Every customer interaction from initial sale through final payment. Supplement negotiations, adjuster meetings, collections calls, service requests—the full lifecycle of a roofing job.
Progressive Difficulty Levels
Custom scenarios are only useful if they challenge reps appropriately. That's why Brand Logic includes a 4-tier difficulty system that grows with your salespeople.

Level 1: Friendly Homeowner (85% avg success rate)
Straightforward questions, positive attitude. Perfect for new reps learning products and basic conversation flow.
Level 2: Skeptical Homeowner (62% avg success rate)
Price comparisons, competitor mentions, mild objections. Reps practice positioning value against actual competition.
Level 3: Difficult Homeowner (41% avg success rate)
Aggressive pushback, multiple objections, insurance complications, time pressure. Reps practice staying composed under stress.
Level 4: Everything at Once (28% avg success rate)
Hostile homeowner, complex insurance, competitor quotes, supplement negotiations, budget constraints. The "final boss" scenario that prepares reps for worst-case situations.
Reps unlock each level by demonstrating mastery of the previous one. Progression is performance-based, not time-based.
How to Set Up Brand Logic
Setup takes about 15 minutes total:
- Products (2-3 minutes): List your manufacturers and key product lines
- Pricing (2-3 minutes): Enter your typical price ranges and minimum charges
- Competition (2-3 minutes): Name 3-5 local competitors and how you position against them
- Financing (1-2 minutes): List your financing options and terms
- Value Props (2-3 minutes): Document your key differentiators
- Generate First Scenario (1 minute): Watch the system create a custom roleplay instantly
Once configured, you can generate unlimited scenarios featuring your exact business context. New reps practice on YOUR products against YOUR competition with YOUR pricing—from day one.
Why This Matters for Ramp Time
The biggest cost of new rep onboarding isn't the training itself—it's the leads they burn while learning. A rep who spends their first 30 appointments learning your products, pricing, and objection handling through trial and error costs you 30 potential jobs.
With Brand Logic, reps can complete 50+ practice appointments before they ever knock on a real door. They learn YOUR business through repetition, not through burning YOUR leads.
Book a demo to see Brand Logic in action with your actual business information.
Related Resources
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