Pricing methodology
Per-seat subscriptions are dead.
Reps churn. Seasons swing. Empty seats still bill. GhostRep replaces seats with prepaid usage hours that never expire — funded by the company, drawn from by the team. This page is the operating logic behind the model.
Prepaid hours
Pricing model
None
Per-seat fees
Never
Hour expiration
None
Auto-renewal
Why hours, not seats
The four reasons seats had to go.
The reasoning, in four lines.
01
Contractor sales floors turn over.
Reps come and go. Some markets churn 40% to 60% of a sales floor in a year. A per-seat subscription punishes companies for that reality — every empty seat is a wasted bill or a forced churn conversation.
02
Hours wait. Seats do not.
Buy 100 hours, use them when the team is ready. Onboard a new rep next quarter? The hours are still there. Slow month and the team practices less? The hours wait. The company gets value from the spend, not a calendar.
03
Funded by the company, used by the team.
Owners fund a shared wallet for the organization. Reps pull from that wallet when they run role play, Echo, AI Sales Coach sessions, and other paid features. Usage is the cost. No fake math.
04
No surprise renewals.
Bundles are one-time purchases. No auto-renew. When the wallet runs low, you decide whether to top up. No card-on-file games and no surprise charges on a Monday morning.
Bundle structure
Bundles at a glance.
Sizes map to common team shapes. Bigger bundles drop the effective per-hour cost. Live pricing is always on the pricing page.
Starter
20 hours
One or two reps running practice, field capture, and coaching.
Team
100 hours
Small to mid sales floors running practice and field work consistently.
Scale
250 hours
Bigger floors and multi-office teams getting the most volume out of the platform.
How usage works
Design decisions behind the wallet.
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Hours are pulled per minute of actual usage of paid features (for example, voice role-play time). Nothing is billed for sitting in the dashboard.
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Recruiter screens, training drafts, and similar tasks consume the appropriate amount of hours based on their voice or compute footprint.
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Free trial hours are available on new accounts so a team can run real sessions before committing.
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Refunds within 14 days are prorated by hours already consumed at the time of the request.