Roofing Sales KPI Scorecard
Build a customized KPI scorecard for your roofing sales team. Track the metrics that actually predict revenue — appointments, close rate, average job size, and more.
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What Is a Roofing Sales KPI Scorecard?
A Roofing Sales KPI Scorecard is a structured framework for measuring and managing individual sales rep performance against defined benchmarks. It replaces gut-feel management with data — giving every rep a clear picture of where they stand and every manager a consistent way to coach and hold teams accountable. In roofing, the right KPIs differ by model. Insurance restoration reps need to track adjuster meeting rates and supplement success alongside close rates. Retail reps need to track pipeline velocity and average ticket. A generic sales scorecard misses these distinctions. This generator builds a scorecard tailored to your model, team size, and tracking cadence — with tiered benchmarks so you can identify who's thriving, who needs coaching, and who's at risk before the month closes.
How to Use This Roofing Sales KPI Scorecard
- 1
Enter your team size
Input the number of active sales reps. This helps size the benchmarks appropriately — a 3-person team has different dynamics than a 20-person team.
- 2
Select your sales model
Choose insurance restoration, retail, or commercial. The scorecard will prioritize the metrics that matter most for your specific revenue model.
- 3
Choose a tracking period
Weekly scorecards keep reps on their toes but require more admin. Monthly is the most common cadence for roofing. Quarterly is best for high-value commercial reps with longer cycles.
- 4
Add current challenges
Optionally describe where your team is falling short. The scorecard will weight or highlight the metrics most relevant to those gaps.
- 5
Implement in your 1-on-1s
Use the generated scorecard as the agenda framework for weekly or monthly performance reviews. Review actuals vs. targets, identify the gap, and assign a specific coaching action.
What Makes a Good Sales KPI Scorecard?
- Balances leading and lagging indicators: Revenue is a lagging indicator — by the time it's low, the problem happened weeks ago. Good scorecards track leading indicators like appointments set and inspection-to-contract conversion so you can intervene early.
- Tiered benchmarks: A single target number creates a pass/fail environment. Tiered benchmarks (Below Standard / Meets Standard / Top Performer) give reps something to strive toward and managers a more nuanced coaching conversation.
- Model-specific metrics: Insurance restoration reps should be measured on adjuster meeting rates and supplement success. Retail reps should be measured on pipeline age and average ticket. Forcing the wrong metrics on a team produces bad data and rep frustration.
- Simple enough to self-report: If filling out the scorecard takes more than 10 minutes, reps will resent it. The best scorecards pull from your CRM automatically or require only a handful of numbers from the rep each week.
Frequently Asked Questions
What KPIs should I track for a roofing sales rep?
The core KPIs for roofing sales reps are: appointments set per week, inspection-to-contract conversion rate, average contract value, close rate, follow-up attempts per lead, and revenue closed per month. For insurance restoration, also track adjuster meeting rate and supplement approval rate. For retail, track pipeline age and proposal-to-close time.
What is a good close rate for a roofing sales rep?
For insurance restoration, a 50–60% close rate on inspections is solid, with top performers hitting 70%+. For retail roofing, a 30–40% close rate on quoted proposals is typical, with strong reps closing 50%+. These vary by market, season, and lead source — set your own benchmarks based on top performer data from your own team.
How do I use a KPI scorecard in a sales meeting?
Review the scorecard with each rep individually before team meetings, not in front of peers. Use it to identify the one metric furthest from target, then spend the 1-on-1 diagnosing the root cause and agreeing on a specific action. In team meetings, share aggregate trends and celebrate top performers without publicly ranking everyone.
How many KPIs is too many for a roofing sales rep?
More than 10 KPIs and reps stop internalizing them. Pick 5–7 that directly predict revenue — typically 2–3 activity metrics (appointments, follow-ups) and 2–3 conversion metrics (close rate, average ticket). Save the rest for manager dashboards, not rep scorecards.
Should I track activity KPIs or results KPIs?
You need both, but activity KPIs are more actionable for coaching. If a rep's close rate drops, you can't directly fix it — but if you can see they're running fewer appointments, you can coach on that. Track results to set goals, track activities to drive daily behavior.
How do I set fair benchmarks for new roofing sales reps?
Use a ramp schedule — 50% of standard targets in month one, 75% in month two, 100% by month three. This lets new reps build skills and confidence without the pressure of hitting veteran benchmarks. After their ramp period, hold them to the same standards as the rest of the team.
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